Complaints

We are a credit broker not a lender. We source finance from the whole of market. We conduct both regulated and unregulated business and therefore not all products provided through us are regulated by the Financial Conduct Authority.

We may receive commissions that will vary depending on the lender, product, or other permissible factors. The nature of any commission model will be confirmed to you before you proceed.

E-Woke Financial Services Limited is registered in England and Wales no. 13533621.
Registered office: 46 Parham Drive, Ilford, IG2 6NB.

Authorised and regulated by the Financial Conduct Authority. E-Woke Financial Services Limited is entered on the Financial Services Register under reference 1020454.

If you wish to register a complaint, please write to us at the address above or email us at info@e-woke.co.uk.

A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.